WELCOME LOCAL 22 MEMBERS AND FAMILIES
COVID-19 TEST BOOKING SITE
Book Your appointment-(local 22)
PLEASE NOTE: COVID-19 SYMPTOMATIC TESTING IS AT NO COST TO YOU. IF YOU WANT TO TEST FOR TRAVEL OR ANY OTHER REASON, YOU MUST BOOK A SEPERATE APPOINTMENT AT YOUR OWN EXPENSE.
For tests please visit: https://www.navushealth.com/testing-services-/
Have additional questions?
Call Customer Care at (800) 573-2819 or message us on LiveChat
Can’t make it to an off-site location? Book Navus Health’s premium at-home concierge service. Same great certified PCR testing in the comfort of your own home.
HOW IT WORKS
Test fast and easy with our At-Home Concierge service by our trained staff
Book an appointment online
Schedule your appointment online
Our staff comes to you
Our staff will be there at your appointment time to collect sample for analysis
Receive results in your portal within approx. 24-48 hours
Our CLIA certified lab results will be sent to you electronically
Most frequent questions and answers
If you or a family member are experiencing severe symptoms, please call your doctor. If you are experiencing a life-threatening emergency, call 911.
PCR tests amplify the genetic material of the virus and detect this viral material using advanced molecular diagnostic technology. This makes the PCR test both sensitive and specific, reducing both false negative and false positive results.
Antigen tests look for specific proteins on a virus’s surface and produce results more quickly but have a higher rate of false negatives.
Clinical Tester will guide you through a process at time of the appointment – how to perform PCR saliva test. The specimen is placed securely into a plastic vial and sent out that night to the lab to be processed.
Specimens are processed and certified by a CLIA government certified lab.
It is recommended that you wear masks when a Clinical Tester arrives to administer your test.
If you book an appointment online with an email address, you will receive a confirmation with the date, time, and location of your appointment, as well as other details.
We offer our COVID-19 testing at home service for all patients 18 years of age and older who qualify in accordance with the Centers for Disease Control and Prevention guidance.
PLEASE NOTE: Patients may be ineligible to be tested if they have severe symptoms.
Do not eat or drink anything, or brush your teeth, for at least 30 minutes before your testing appointment, as it may decrease the accuracy of the test.
Test takes less than 30 seconds to collect the specimen and about 5 minutes to complete the patient intake.
Delivery speed of test results differs based on the service, result turnaround time you select at the time of booking. All results are set up to be delivered by 11:59PM of the last day of the guaranteed delivery time frame.
Average turnaround time is 2 days or less.
Result is emailed to the email address provided at time of booking.
Yes, Make sure you choose the Travel Clearance Option on the Schedule page.
However, it is up to you to validate what documentation you will need in order to waive quarantine within the country of destination. Payment is taken via credit card online at the time of the booking.
Insurance DO NOT pay for travelers required to be tested.
As of Jan Mid 2021, we are not accepting insurance. You can submit the claim to your insurance carrier on your own, we can provide you the guidelines and other details.
**Please note that insurance does not reimburse any convenience or expedition fees**
Yes, you need to provide your ID to the clinical tester at the time of your appointment.
The test is a mouth swab that is easy to collect on your own.
The best time to get tested is after 3 to 4 days after you were exposed.
Contact support during business hours via our phone number Mon-Fri: (800) 573-2819
Please Note You Cannot Cancel or reschedule within 24 hours of the scheduled time
Refund requests can be made within a week’s time (until the 7th day) from the date lab report is emailed to you. You can contact Navus Health customer service (800) 573-2819 for more details.
- Visit Navus Health select – COVID-19 TESTING AT YOUR DOOR service option middle of the home page to book an appointment and a Local clinical tester will visit you to swab.
- Enter your test location zip code, and view if we test in your area or not.
- Choose the test type and result in delivery speed.
- You can make an appointment for 1 up to 10 people at one time.
- Fill in all the details, In case of TRAVEL purpose additional details are required ie: Passport number, travel destination, Travel Date and Time
- Pick an appointment date and time.
- Enter Service Address where you would like to get tested. We can also test you at your convenient location hotel, home, office.
- Enter your payment and contact details and you receive an email confirmation of your appointment.
If you get stuck call our customer support team at (800) 573-2819, One of the support agents can help you book your appointment.
We have 2 types of results delivery services
Same-day result delivery is for $199 per test, if tested by 2 pm result is delivered by 11:59 pm-midnight.
Expedited same-day result delivery is for $299 per test and the result is delivered within 4-6 hours.
Payment is taken via credit card at the time of the booking. You receive physician-reviewed results in pdf format from a certified CLIA lab via e-mail.
Ordering is completed online here by paying via credit card. We use Stripe for payment processing and accept all major credit cards.
A payment receipt is sent to the email address once the payment is successfully processed.
We provide concierge COVID testing designed for your convenience!
Our Clinical Tester will come to your door at the time of your appointment. The nasal swab (anterior nasal) is used to collect the specimen and placed securely into a vial and taken to the lab to process.
Specimens are processed by a CLIA certified government-certified lab.
For in-person visits, all proper personal protective equipment is used to ensure the safety of both the client and the tester.
All samples are processed in a CLIA-certified lab and reviewed by our team of licensed physicians to ensure high accuracy.
If you book an appointment online with an email address, you will receive a confirmation with the date, time, and location of your appointment.
If a confirmation email has not been received you can call our customer support team at (800) 573-2819.
The test itself takes 15mins to collect.
The results delivery speed differs based on the service and the result turnaround time you select at the time of booking.
Results are emailed with the QRcode in the form of a PDF document to the email we collect at the time of your appointment.
If testing for the Travel purpose: we ask to have the passport book ready at the time of appointment so we can ensure your travel PCR result documents match exactly.
No! This test provides the accuracy of a PCR test without the uncomfortable and sometimes painful effects of a nasopharyngeal swab. The sample is collected with the nasal swab and is collected by the certified lab technician.
At-home testing is a practical way to take care of your health. You don’t need to go to the lab to do a simple test. Our clinical tester will collect your test sample, simply place it in the vial and deliver them to the lab for quick processing. Your results will be returned in the form of a PDF document to the email we collect at the time of your appointment.
Refund requests can be made within 48 hours from the date you were supposed to receive your results. Always be sure to check your junk or spam email.
You can contact our customer support team at (800) 573-2819 for more details.
Currently, we do not accept insurance, you can book your appointment directly. Insurance does not cover Tests for Travel purposes.
If you or a family member are experiencing severe symptoms such as chest pain, new confusion, blue lips, or passing out, please call 911, your doctor, or seek immediate medical attention.
PCR tests amplify the genetic material of the virus and detect it using advanced molecular diagnostic technology. This makes the PCR test highly sensitive and specific, reducing both false-negative and false-positive results. Antigen tests look for specific proteins on a virus’s surface and produce results more quickly but have a high rate of false negatives. With a false negative test, a person with COVID-19 may unknowingly expose loved ones or coworkers to the virus.
An appointment cannot be Cancelled within 24 hours of the appointment scheduled time. Contact customer support at (800) 573-2819 before 24 hours of your appointment time to cancel the appointment.
There is no age limit. Minors can be tested as long as their parent or legal guardian requests the test and be present at the time of collecting the sample.
For immediate treatment and care for any acute symptoms you may be experiencing, please contact your local primary care healthcare provider.
For specific questions about your test results, you can contact at (800) 573-2819
No, this is not a test for COVID antibodies that can detect who have had the disease and have recovered.
Yes, you can get tested at your US address where you staying. We send our tester to your address to take the specimen. Currently, we service in NJ, PA, NY.
We ask to have your Passport book ready so we can ensure your travel PCR result documents match exactly.