Patient FAQ

Lab results will typically be ready in 2-3 business days though certain tests may take longer. Once your lab results are ready, your doctor will typically reach out 2-3 days after to review the results together. In addition, you can check if your lab results are ready with the following options:

Check LabBee patient portal for your laboratory test

No problem! We have two easy options for providing your lab order to LabBee when booking a visit. You can provide us your doctor’s contact information and we can collect your lab order for you, or you can ask your doctor for a copy of your lab order and upload it. Either way works for us.

We’re sorry to hear that, but we’d be happy to help. Please contact us at 800-573-2819 or email us at customercare@navushealth.com

Yes. LabBee works with trained phlebotomists who are certified to practice phlebotomy. In addition, we have a robust vetting process before hiring candidates and they are continually assessed during their employment

YES. To request service outside our normal business hours, please contact us at (800) 573-2819 or customercare@navushealth.com.

Even if you are asked to fast for blood work, you should take your prescribed medications with water, unless specifically requested not to do so.

The exception to this is vitamins and supplements. These may affect certain lab tests, so they should be held the morning of a lab test.

Discuss what medications you are taking with your healthcare provider and clarify ahead of time if you have any questions on holding medications before blood work.